DELIVERY AND RETURNS
We are proud to offer FREE international shipping.
Custom products are for the most part printed in either the UK or USA. Please allow up to 10 business days for printing and a further 5 - 10 business days for shipping.
Our non custom printed stock is held in warehouses across Europe, USA, and South East Asia (China, Vietnam and Indonesia), because of this delivery times vary so please allow between 10 days to 3 weeks for delivery.
If your order multiple items in one order on occasion they will arrive in separate packages as it depends on the warehouse they are held in. Therefore please do not panic if you do not receive your entire order in the same parcel!
Returns - General
If you are not satisfied with your purchase, you have 14 days to return the item upon receipt. Please get in touch with us at firstname.lastname@example.org and we will be happy to help you. Return postage costs (to our Chinese warehouse) will need to be covered by the buyer.
Due to hygiene reasons we are unable to accept returns on earrings.
Returns - Customized Products
We do not accept returns on any of our customized products. If for any reason they are faulty (we will need to see an image to verify) we will of course offer a free replacement or refund.
Customs and Import Taxes
Any customs/ import VAT/ or other taxes associated with buying our products are the responsibility of the buyer. We do not accept any responsibility in covering these costs. Please make sure to check your country's policy on ordering international suppliers before placing an order.